Introducing Enhanced Order Validation with Time-Based Security

We're excited to announce the release of a new feature designed to further enhance the security and efficiency of Supersmart: Time-Based Order Validation. This innovative feature addresses a potential vulnerability in the checkout process, ensuring greater accuracy and peace of mind for both retailers and customers.

Available in version 4.3.3 and above

Combating a Growing Challenge

As the popularity of scan&go technology continues to surge, so does the need for comprehensive security measures.

Unfortunately, some dishonest individuals have exploited the time it takes for shoppers to pay after validation to add additional items to their carts without scanning or paying for them. This can lead to inventory discrepancies and financial losses for retailers.

Time-Based Validation: A Powerful Solution

The new Time-Based Validation feature addresses this challenge directly.

Once a shopper successfully validates their order, they receive a specific amount of time to complete their payment (which is dynamic and can be set separately for each store). If they don’t pay within the allotted timeframe, the order validation expires, requiring them to re-validate their cart before proceeding. This ensures that all items scanned and added to the cart are accounted for and paid for.

Flexibility at Your Fingertips

We understand that unexpected situations can arise. That’s why Time-Based Validation offers optional flexibility.

Shoppers who encounter unforeseen delays during the payment process can approach a store attendant, who can review their situation and extend the validation period if necessary. This ensures a smooth and convenient experience for honest shoppers while maintaining robust security measures.

Benefits of Time-Based Validation

  • Reduced inventory discrepancies: Time-based validation minimizes the risk of unscanned items being added after validation, protecting your inventory and revenue.
  • Enhanced security: This feature adds another layer of security to the Supersmart platform, deterring potential misconduct and safeguarding your business.
  • Enhanced customer experience: By ensuring accurate billing and preventing unnecessary delays, Time-Based Validation contributes to a positive and hassle-free shopping experience for your customers.

Unlocking the Power of Time-Based Validation

Time-Based Validation is a valuable addition to the Supersmart platform seeking to enhance security and efficiency.

To learn more about this premium feature and how it can benefit your business, contact our sales team today. Together, we can create a secure and streamlined shopping experience for all.

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